Frequently Asked Questions: What types of cleaning services do you offer?**
We offer a wide range of cleaning services for homes, including regular cleaning, deep cleaning, move-in/move-out cleaning, post-construction cleaning, and more.
Second Faq
Frequently Asked Questions
**1. What types of cleaning services do you offer?**
We offer a wide range of cleaning services for homes, including regular cleaning, deep cleaning, move-in/move-out cleaning, post-construction cleaning, and more.
**2. Are your cleaners insured and background-checked?**
Yes, all our cleaners are fully insured and have undergone thorough background checks for your peace of mind.
**3. How do you determine the pricing for your services?**
Our pricing is based on factors such as the size of your home, the type of cleaning required, and any additional services you may need. We offer free estimates for all our services.
**4. Do I need to provide cleaning supplies and equipment?**
Yes, for health and safety reasons our clients provide their own cleaning supplies and equipment. However, the products or equipment must meet our standard and satisfy you as well.
**5. Can I schedule cleaning appointments on a recurring basis?**
Yes, we offer recurring cleaning appointments based on your preferred schedule, whether it's weekly, bi-weekly, or monthly.
**6. What happens if I need to cancel or reschedule my appointment?**
We understand that things come up, so we have a flexible cancellation and rescheduling policy. Just let us know at least 24 hours in advance, and we'll be happy to accommodate your request.
**7. Do you guarantee your services?**
Yes, customer satisfaction is our top priority. If you're not satisfied with our service, please let us know, and we'll make it right.
**8. How do I pay for the cleaning services?**
We accept various payment methods, including credit/debit cards, and online payments. Payment is due at the time of booking the service unless otherwise arranged.
**9. Do you offer eco-friendly cleaning options?**
Yes, we offer eco-friendly cleaning products and methods upon request. Just let us know your preference, and we'll tailor our services accordingly.
**10. How far in advance do I need to book a cleaning appointment?**
We recommend booking your cleaning appointment at least 24 hour before the start time of the service to ensure availability, but we'll do our best to accommodate last-minute requests whenever possible.
Frequently Asked Questions
**1. What types of cleaning services do you offer?**
We offer a wide range of cleaning services for homes, including regular cleaning, deep cleaning, move-in/move-out cleaning, post-construction cleaning, and more.
**2. Are your cleaners insured and background-checked?**
Yes, all our cleaners are fully insured and have undergone thorough background checks for your peace of mind.
**3. How do you determine the pricing for your services?**
Our pricing is based on factors such as the size of your home, the type of cleaning required, and any additional services you may need. We offer free estimates for all our services.
**4. Do I need to provide cleaning supplies and equipment?**
Yes, for health and safety purposes, our clients provide their own cleaning supplies and equipment. However, these must meet our industry standard and satisfy the customer.
**5. Can I schedule cleaning appointments on a recurring basis?**
Yes, we offer recurring cleaning appointments based on your preferred schedule, whether it's weekly, bi-weekly, or monthly.
**6. What happens if I need to cancel or reschedule my appointment?**
We understand that things come up, so we have a flexible cancellation and rescheduling policy. Just let us know at least 24 hours in advance, and we'll be happy to accommodate your request.
**7. Do you guarantee your services?**
Yes, customer satisfaction is our top priority. If you're not satisfied with our service, please let us know, and we'll make it right.
**8. How do I pay for the cleaning services?**
We accept various payment methods, including credit/debit cards, and online payments. Payment is due at the time of booking the service unless otherwise arranged in terms of specialised services.
**9. Do you offer eco-friendly cleaning options?**
Yes, we offer eco-friendly cleaning products and methods upon request. Just let us know your preference, and we'll tailor our services accordingly.
**10. How far in advance do I need to book a cleaning appointment?**
We recommend booking your cleaning appointment at least 24 hours in advance of service start time to ensure availability, but we'll do our best to accommodate last-minute requests whenever possible.